Carroll E. Harper
Carroll Harper began his insurance career in 1975 as a Life and Disability Insurance producer, but soon found his niche assisting boomers and seniors with Medicare and Long Term Care Insurance planning.
He opened an independent agency in 1981 and later became a Supervising General Agency with a large LTCi carrier, earning many top producer awards and trips throughout the US, Canada and abroad.
He has personally serviced LTCi claim benefits totaling in the millions of dollars, authored numerous publications on both Medicare and LTCi planning. His articles have appeared in local, regional and national publications. He has written numerous LTCi CE courses and continues to maintain a production leadership position with numerous LTCi and Medicare companies. He authors a quarterly newsletter for financial planners, elder law attorneys, bankers, producers and other professionals.
He has worked tirelessly with Maine legislators to bring about positive change to provide greater consumer protection for Maine’s LTCi and Medicare consumers.
His trademark educational approach to LTCi and Medicare has earned him the respect of numerous industry related professionals.
He conducts his business with a simple service philosophy, “take care of them and they’ll take care of you”! From day one and to this day, he believes that service is the most important part of the business. He believes strongly that is the reason his business continues its growth based on referrals from existing clients and other professionals, knowing that they will be taken care of at claim time.
Carroll, along with his capable staff is dedicated to the corporate motto of “unequalled commitment to service”!
Carroll enjoys bass fishing with his son and grandson, working side by side with his grandson on weekend projects, carving birds and writing music.
Jane joined the agency in 1993 to head up the accounting department. Her job involves distribution of producer compensation, fulfilling timely Federal and State tax requirements, overseeing accounts payable and receivable, payroll, as well as tracking company commissions and working with our corporate accounting firm.
Jane came from a background of working in the local school system as well as in the trust department of a local bank prior to joining the insurance business.
She enjoys photography and babying the family German Shepard dog and summer visits from the little grand girls from California!
Jill joined Carroll Harper and Associates in August 2011 taking on the role of Administrative Assistant. She is our Agency Operations Manager and a licensed Health and Life Producer.
Her responsibilities include working with both clients and agency producers providing every day outstanding customer service as well as Long Term Care Insurance quotes. In addition, she processes all Long Term Care Insurance claims and Medicare billing issues. Her multitasking skills are unequaled.
Jill attended Husson College in Bangor, Maine and worked previously as a Pharmacy Technician and in the MDI school system.
In addition to raising her family, Jill has spent numerous hours volunteering for the local Girl Scouts and Boy Scouts.
Jill fills her pastime with hiking, biking, kayaking and photography.
Amanda joined our agency in 2019 and is our Director of Marketing.
In addition to designing our brochures and various advertisements, her responsibilities include managing the phone lines, scheduling appointments, processing leads and correspondence dictation.
She previously worked extensively in the yachting industry and was most recently a Team Leader for a local boat Company.
Amanda has gained cultural experience traveling to many countries including Thailand and Cambodia and sailing around various Caribbean Islands.
Amanda enjoys hiking, cycling, and boating.
Susan joined our agency in 2012. She is our Director of New Business Processing and a licensed Health and Life Producer.
Susan works with our agency Producers regarding all Medicare issues and Processes and tracks all new application submissions.
Susan is responsible for miscellaneous duties that can arise at any given moment.
Susan held a CNA/M designation and previously worked in local nursing facilities.
Susan attended the University of Maine Augusta studying Health Information Management and received an Associates Degree in Liberal Arts.
Susan enjoys hiking and biking in Acadia National Park.
With over 30 years of experience, Jay specializes in advising individuals and employer plans throughout New England on Medicare education and implementation. Jay began his insurance career in 1988 and has worked with Financial Benefit Services Corporation providing Insurance Brokerage and Financial Services since 1993. Jay maintains offices in Portland and Bangor and sees clients throughout New England. Jay graduated from Husson College with a degree in Business Management.
Jay lives in Topsham with his wife Darcy and son Carter. In his free time, he enjoys, music, boating, and golfing.
Matt joined Carroll Harper & Associates as an agent in 2007. Matt is a licensed Health and Life Producer.
Matt grew up in Belfast and graduated from the University of Maine Farmington in 2003 majoring in Business and Sports Management. He brings over a decade of experience in the Medicare Market earning recognition for his consistent service to his clients. He lives in Southwest Harbor with his wife and daughter. He enjoys spending time with his family enjoying the outdoors and the beauty of MDI!
Matt is a volunteer firefighter for Southwest Harbor. He also has a certificate in Turf Management which he has applied to his love of the game of golf!
Jennifer joined Carroll Harper & Associates in 2019 as a licensed Health and Life Producer.
Jennifer grew up in Southwest Harbor where she joined the Fire Department in 2002, beginning her interest in community service.
Jennifer graduated from Thomas College in 2008 with a degree in Criminal Justice and a focus in Psychology. She has worked with families through the Maine Department of Health and Human Service for 8 years.
Jennifer lives in Southwest Harbor with her husband and stepdaughter. She continues as a Lieutenant on the Southwest Harbor Fire Department and in warm weather she can often be found on the golf course with her husband as well as her Father.